At Bishop Honey, we strive to ensure your complete satisfaction with our products. If you experience any issues with your order, please review our return and refund policy below.
Return Eligibility
We accept returns for damaged or defective items only. To qualify for a return and refund, please adhere to the following guidelines:
-Return Period: You must notify us within 7 days of receiving your order.
- Video Evidence: Provide proper video evidence of the unboxing process. This video should clearly show the condition of the parcel and the damaged or defective item(s).
- Submission Deadline: Submit the video evidence to us within 48 hours of delivery.
Return Process
1. Contact Us: Email us at info@bishophoney.com with your order number, a detailed description of the issue, and the video evidence of unboxing.
2. Evaluation: Our team will review the video evidence and assess the damage or defect.
3. Approval: If the return is approved, we will provide instructions on how to return the item(s) to us.
Refund Process
- Processing Time: Refunds will be processed within 2 to 4 working days after we receive and verify the returned item(s).
- Refund Method: Refunds will be issued to the original payment source. Depending on your payment method, it may take 10 to 14 days for the refund to reflect in your account.
- Bank Contact: If the refund does not appear in your bank account after the specified period, please contact your bank for further assistance.
Contact Information
For any questions or concerns regarding returns and refunds, please contact our customer service team:
- Email: info@bishophoney.com
- Phone: +91 8815154916
We are here to help and ensure your experience with Bishop Honey is smooth and satisfactory. Thank you for choosing Bishop Honey!
